Cancel an Appointment (not reschedule)

This help article describes how to cancel an appointment.

To reschedule an appointment to a different day, time, or Caseworker, review the help article titled: Reschedule an Appointment

Video

Cancel an appointment (right click to open video in new browser window)

 Instructions

1. Login to your FindYourAlly account.

2. Navigate into the Booking that needs to be canceled.

   1. Select Bookings from the left menu.

      

   2. Click on the Booking ID to edit the booking.

3. Click the Cancel Booking button and confirm

   

4. The appointment will be canceled. A cancelation email and text message will automatically be sent to the client.