Set Caseworker to Active/Inactive Overview Provider Admins have the ability to change a caseworker's status to "Active" when they are currently working, or switch it to "Inactive" if they are unavailable or no longer employed. This guide will show you how to update the status of a caseworker in Find Your Ally. Instructions Login to findyourally.com as a Provider Administrator. Navigate to the Caseworkers page in the left-hand navigation menu. This page displays the Caseworker's Status as shown below: To switch the caseworker to an inactive status, click on Active or on the three dots to the right of the status. Click on Edit Status. Select Inactive from the Status dropdown. Click Submit to save. The caseworker's status is now "Inactive." Note: The Caseworkers page defaults to show only "Active" caseworkers. You may need to filter to view the Inactive and Draft Caseworkers. Was this article helpful? Yes No